Dropped My Fitbit On The Floor

The screen isn t cracked or anything but it won t turn on also the green lights from the sensors are off.

Dropped my fitbit on the floor.

Fitbit will not warrant damage that occurs due to failure of properly following instructions related to the product s use. Fitbit devices that count floors have an altimeter sensor that detects when you go up in elevation. Generally these watches are quite a bit more expensive than a fitbit fitness band and even more than fitbit s ionic and versa smartwatches. I tried re setting per directions on website but that didn t work.

So does that mean since it was so cold today that my fitbit assumed i was increasing my altitude. Your tracker registers a floor when it detects continuous motion combined with an elevation gain of about 10 feet. Your device uses changes in barometric pressure combined with the steps you take to calculate floors climbed. And it s probably not a new one either.

Does this mean that it won t work agai. I have tried reseting it with both the normal and the factory method and nothing. However fitbit s smartwatches have access to fewer apps than apple samsung and wear os watches since it runs on the fitbit os. The moment i took it off to charge it dropped on the floor about 2 feet from my bed a green light blinked and now i have the black screen of death i had attempted 2 button and 3 button resets with no luck.

Fitbit offers one year limited warranty to the original purchaser of a fitbit product guaranteeing that their products will be free from defects in materials and workmanship under normal use for a one year period. I m really surprised that dropping it on the floor would break it. 10 feet is an average between residential and commercial floor heights. Simply press the side button on your charge 4 while it s turned on.

Get started with your new fitbit tracker or scale by setting up your device and downloading and installing our free software. Hello i dropped my fitbit on the floor. Your device registers 1 floor when you climb about 10 feet or 3 meters. Wondering if food is still ok to eat after it s been dropped on the floor or anywhere else is a pretty common experience.

I m planning to exchange it one time to give fitbit a second chance and assume the one i got was defective.